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Kvalitní fotky: How We Built Analytics and Delivered Data for Email Automation

Kvalitní fotky is a Czech family-owned company from Pelhřimov that has been living photography for more than 20 years. They started with traditional film processing, later moved into digital photography, and today they are one of the top players in the photo products industry. Every…

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Management of Information Technologies of the City of Pilsen: Unified Web Analytics for 16 Websites – GA4, GTM, Clarity, and Looker Studio Reporting

The Management of Information Technologies of the City of Pilsen (SITMP) manages a large ecosystem of public administration websites and online citizen services. Each website serves a different purpose and has its own specific functionality. The goal of the cooperation was to build a unified…

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Microsoft Clarity: In-Depth Analysis of User Behaviour on Your Website

“Because of the large number of competitors, with potential customers comparing several websites, up to 88% of users do not return to a website after a bad UX experience – investing in understanding visitor behaviour is therefore critical” – source In today’s digital age, understanding…

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Customer Journey Analysis: Understand Your Users’ Behavior

Competition in the business world is currently unforgiving. So, what needs to be done? It’s crucial to understand customer behavior and adjust company strategies to reflect customers’ needs and expectations. One of the most important tools for this understanding is customer journey analysis. Customer journey…

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Attribution Modeling: Identifying the Most Effective Marketing Channels

For every entrepreneur, it is essential to track the customer’s journey to purchase or conversion. Understanding how different marketing channels and touchpoints contribute to the final decision is crucial. This is where Attribution Modeling comes into play, becoming a key tool for identifying the most…

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